Community Safety

	Emergency Services
	101
	Local Policing
	With Security In Mind...
	Neighbourhood Watch
	Country Watch
	Crimestoppers
	Hampshire Police Authority
	Gas & Electric Emergencies
	Water, Sewage and Waste Water Emergencies
	Roads and Road Maintenance
	Floodline
	Pollution
	Emergency Planning and Preparation

Emergency Services

For emergency assistance
from the police, ambulance and fire services dial 999

Only dial 999 if:

• offenders are nearby
• life is at risk
• injury is caused or threatened
• crime or disorder is in progress
• emergency situations

For everything else call 101 which should be used to report non-emergency crime and anti-social behaviour issues as well as general enquiries, or call 0845 0454545.

To find out more about the emergency services and get lots of useful advice, follow the links below:

www.hampshire.police.uk/

www.hantsfire.gov.uk/

www.southcentralambulance.nhs.uk/

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101

Call 101 to report non-emergency crime and anti-social behaviour issues as well as general enquiries.  Alternatively you can call 0845 0454545.

Only dial 999 in a genuine emergency situation.

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Local Policing

Herriard's Area Beat Officer is PC Andy Reid, who is part of a Safer Neighbourhoods Team.  If you wish to speak to him personally on a non-urgent matter he can be reached at home on 01256 389050 or mobile on 07768 776 844.

You can also email him at andrew.reid@hampshire.pnn.police.uk or the team at basingstoke.rural.snt@hampshire.pnn.police.uk

Safer Neighbourhoods Teams works together with the community and other partners to tackle local issues and improve the quality of life in the neighbourhood.

The team are based at Whitchurch Police Station.  Enquiry office opening times are:

• Wednesday: 5.30pm until 7.30pm
• Thursday: 2.30pm until 4.30pm
• Friday: 12pm until 1.30pm; 6pm until 8pm
• Monday, Tuesday and weekends: Closed

To find out about more about local policing visit ww.hampshire.police.uk/Internet/localpolicing/

You’ll find details of any specific issues or reports that PC Reid has to share with residents displayed on the News page of this website.

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With Security In Mind...

• Before you answer the front door, check that the back door is locked to stop distraction burglary
• Before opening the door, make sure the door chain is engaged (if you're elderly and don't have a chain, please let PC Reid know and he will get one fixed free of charge
• If someone needs entry, ask for formal identification which should bear a photograph of the person and a contact number so you can ring an verify the ID.  Remember - NO ID, NO ENTRY!
• When going on holiday, ask a neighbour to turn lights on and open/close curtains etc. or purchase timers for electrical items in the house
• Never carry your chequebook and cheque card together
• When parking during the day but returning to it in the dark, look for a space that will be well lit when on your return.
• London bound drivers should always lock car doors (i.e. central locking engaged)
• Never leave a handbag or wallet in your car under any circumstances
• During the gardening months, garden tools should be locked away out of sight after use
• Make sure you know your neighbours' cars, so if a strange one appears when they are out you can call the police

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Neighbourhood Watch

A local Neighbourhood Watch operates in the area.  Rebecca Wills is the village coordinator and full contact details can be found on the inside front cover of the Parish Magazine.

Herriard's Neighbourhood Watch Areas

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Country Watch

The Country Watch team specialises in dealing with the issues related to rural and wildlife crime.

They work closely with key partner agencies and the rural community to gather intelligence, provide a visible presence and tackle the issues that are important to residents.

To find out more about the scheme or to register visit www.hampshire.police.uk/

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Crimestoppers

Crimestoppers is an independent charity helping to find criminals and help solve crimes.

If you have information about a crime you can call anonymously on 0800 555 111 or you can fill out an online form

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Hampshire Police Authority

Hampshire Police Authority is an independent organisation that is responsible for overseeing the work of Hampshire Constabulary to make sure that it operates as efficiently and effectively as possible within available resources.

For more details visit www3.hants.gov.uk/ 

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Gas & Electric Emergencies

Gas emergency contact:  0800 111 999 www.nationalgrid.com/uk/Gas/

Electricity emergency contact:  08457 708 090

Problems on or near an overhead powerline contact:  0800 40 40 90 

If you experience a power cut contact the distribution network operator, SSE Power Distribution, on 0800 072 7282

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Water, Sewage and Waste Water Emergencies

Water - Southern Water
24 hour emergency contact number: 0845 278 0845  www.southernwater.co.uk

Sewage and Waste Water - Thames Water
24 hour emergency contact number: 0845 920 0800  www.thameswater.co.uk

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Roads and Road Maintenance

Visit www.hants.gov.uk/roads to report emergency faults related to:

• potholes
• highway flooding
• blocked gullies
• overhanging vegetation
• street lighting
• traffic lights

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Floodline

24 hour emergency service - 0845 988 1188

For flood warnings and other useful information and advice on what to do before, during and after a flood, visit www.environment-agency.gov.uk

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Pollution

24 hour incident hotline - 0800 807060 

Use to report:

• damage or danger to the natural environment 
• pollution to water or land 
• poaching or illegal fishing 
• fish in distress or dead fish 
• watercourse blocked by vehicle or fallen tree causing risk of flooding 
• illegal dumping of hazardous waste or large amounts of industrial waste 
• incidents at waste sites we regulate such as landfill, transfer station etc. 
• Illegal abstraction from watercourses 
• unusual drop in riverflow 
• collapsed or badly damaged river or canal banks

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Emergency Planning and Preparation

Planning

Traffic accidents, fires, medical emergencies and other serious incidents at sea happen somewhere in the county almost every minute of every day and police, fire, ambulance and coastguard emergency services deal with them quickly and efficiently.

However, when a more disastrous event takes place that is beyond the capacity of the emergency services to deal with unaided, local authorities at county and district level put special plans into action which are designed to support the emergency services.  To find out more visit the Hampshire County Council website at www.hants.gov.uk/emergencyplanning

Preparation

For useful advice and information on how to prepare for and what to do in an emergency, visit www.direct.gov.uk

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